Privacy Policy

Introduction

TheBestTemplate is committed to ensuring the confidentiality, security, and protection of the personal data of its clients. This document gives details on how the Organization uses and protects personal data for the purpose of obtaining the consent of data subjects. We value your privacy and adhere to all applicable data protection and privacy laws. This policy applies to you if you are a TheBestTemplate user, customer, or simply visiting our website. You consent to the processing of your personal data when you sign up for or use our website and services.

Personal data

Personal Information – Referring to any data or information recorded in a material form or not, from which the identity of the individual is evident or can be reasonably and directly ascertained by the entity holding the information, or when put together with other data or information would directly and certainly identify an individual; card number, IP address, location data, etc.

We will only collect and process personal data about you where we have a lawful basis for doing so. We rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object.

Types of data we collect

Here are the different types of data we collect from you:

  Contact Details

     These are information that you provide during any registration process and when you call or email us (for support or otherwise) or when you use our products or Services.

  1.  First and last name
  2.  Email address
  3.  Phone number
  4.  Geographic Location
  5.  Billing Address

  Job Information

     The type of organization you work for

  1. Your role
  2. Company name
  3. Industry

  Financial Information

     These are information that you provide during checkout when purchasing our products and services.

  1. Credit card number and details

  Data that identifies you

     We collect data relating to your online activity on our websites, including the following:

  1. Your IP address
  2. Device & browser type and version
  3. Time zone setting
  4. Geolocation information about where you might be
  5. Operating system and version
  6. Language preference

     We store the data we collect in a variety of places within our infrastructure, including system log files, back-end databases and analytics systems.

  Data on how you use our website

     We also acquire the following data when you use our products and services:

  1. Your URL clickstreams (the path you take through our site)
  2. Features clicked or used, widgets added on designs, how you customize our templates, and other actions you take on the application

Reasons we collect your data

We use your data for certain reasons where we have a legal basis to do so. Here are the reasons for which we process your data:

  To understand and improve our Services. 

     We carry out research and analyze trends to better understand how Users are using the Services and make improvements.

  Communicating with you and marketing. 

     If you contact us with a problem or question, security, or technical issues, we will use your information to respond. We may need to contact you for invoicing, account management and similar reasons. We may also use your contact information for our own marketing purposes. You can opt out of our marketing at any time.

  Billing and account management

     We use account data to administer accounts and keep track of payments.

  Personalization of user experience

 

     We also use your data to personalize content on our website and application for you, such as displaying content in your preferred language. We use information of your role, type of organization, and your preferences to recommend templates and designs that are relevant to your work and style. We also recommend templates based on the types of designs you have created on the application.

Timeframe of keeping your data

When you no longer use our services or interact with our communications, we will routinely archive and delete your data.

Your Right As A Customer

  Right to be informed

        Means that the data subject has the right to know when his or her personal data will, will be, or will have been processed.

  Right to access

      Includes the ability to compel any entity in possession of personal data to provide the data subject with a description of the data in its possession, as well as the purposes for which it is to be or is being processed.

  Right to object

        Requires that the data subject’s consent be obtained before collecting and processing his or her data

  Right to erasure

       Allows the data subject to suspend, withdraw, or order the blocking, removal, or destruction of his or her personal information from the personal information controller’s filing system upon discovery and substantial proof that the personal information are incomplete, outdated, false, obtained unlawfully, used for unauthorized purposes, or are no longer required for the purposes for which they were collected.

  Right to rectify

       Allows the data subject to dispute any inaccuracy or error in the personal information processed and have the personal information controller immediately correct it

  Right to data portability

      Allows the data subject to obtain, electronically move, copy, or transfer personal data for future use

  Right to damages

      Entitles the data subject who has been wronged to be compensated for any damages incurred as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of his or her personal information.